Shipping • Returns • Contact Us
Can I cancel my order after I've made a purchase on the website?
Unfortunately after the purchase has been maid, the order can't be canceled. After you recieve the product, send us an email at feedback@nutrifauna.com and we will find a solution.
How do I return or exchange an item?
We have a no return policy, however we provide a satisfaction guarantee. If you are unhappy with your purchase, send us an email at feedback@nutrifauna.com and we will find a solution.
What types of Payment do you accept? - All Standard Payments.
We accept all Payments by Visa, Mastercard And PayPal.
What are your shipping options? - Limited by volume
Currently we can only offer one standard shipping option. Please see our shipping page for more detailed information on shipping times by zone.
What if the item I ordered arrives broken or damaged?
We'll make it up to if you in the case that it does. We take great care in selecting the manufacturers of our curated collections. If you discover a flaw or fault in the item please contact us within the first 7 days of receiving that item and we'll work it out with you.
Where do you ship from?
We ship from United Kingdom where we work with top quality manufacturers of our products and put a lot of efford to ensure fast and reliable shipping to all over the world.